Testimonial

“Mark has done a wonderful job delivering the desired results in a timely manner. Great human being to work with. I strongly recommend Mark. He will be great for your organization.”

-Mr.  KB Gorane, VP Operations

Performance

• Safety, Improved 89%, OSHA TRIR from 16 to 1.7!

• Quality, Customer Claims Improved 75%, from 48 to 12/year!

• Productivity, Improved 21%!

• Cost, 5-year cumulative savings $1.4M!

• Employee Engagement, 84+% annual survey score!

Their Story

Envision a manufacturing facility with approximately 200 employees plagued by a Lost-Time-Injury rate exceeding one incident per month. Delivery accuracy languished below 50%, and customer claims hitting one out of every six units produced. We spearheaded a transformative journey to rectify this situation.

Our approach centered on fostering transparency and accountability. Performance metrics and expectations were made readily accessible to all employees, empowering them to take ownership of their contributions. Order status visuals were transformed into actionable insights readily available on the shop floor, facilitating informed decision-making. Improvement expectations were clearly articulated, ensuring everyone aligned with the desired outcomes.

Regular follow-ups with employees conducted weekly and daily, unearthed opportunities for improvement. These opportunities were meticulously organized and systematically addressed, fostering a culture of continuous improvement.

The collective impact of these initiatives over a 5-year transformation was nothing short of remarkable. Lost-Time-Injuries plummeted, delivery accuracy soared to unprecedented heights, and customer claims were greatly reduced. This turnaround exemplifies the power of a visible data-driven, employee-centric approach to performance enhancement.